10 Things Ask With Your Rockwell Automation Supplier

When you're looking to buy a new car, there are a lot of questions you ask the dealer. How fast does it go? What's the fuel economy? Is it reliable? The same is true for when you're looking for a new Rockwell Automation Supplier in Delhi. Here are ten questions to get started. 

 

#1. How long have you been selling Rockwell Automation products?

Rockwell Automation is an American company that manufactures and markets industrial automation controls, software and information to business, government and educational institutions worldwide. The company makes factory-automation controls like programmable logic controllers (PLCs), I/A Series Stations, Vision Systems and its iconic brands of Allen-Bradley & Rockwell Software. Rockwell Automation was formed in early 1988 by North American Rockwell's acquisition of Allen-Bradley, a manufacturer of industrial automation controls that had become independent ten years earlier.

 

#2. How long have you been selling industrial automation?

A supplier who has been selling industrial automation for many years is more likely to keep your business.

 

#3. What's your business philosophy?

A supplier who has a clear idea of his company's business philosophy, will make sure that their customers are satisfied with the products and services they offer. Make sure to look for suppliers whose philosophy coincides with yours.

 

#4. What makes you different than other Rockwell Automation suppliers?

Customers expect that an industrial automation supplier will offer the right product and service for their application needs. A supplier who can highlight what makes them different, will make it easier for customers to decide.

 

#5. What's your company's vision?

Have you ever worked with a company whose vision didn't match yours? You know it can be difficult working with people who have a different vision of where your company is headed. A Rockwell Automation Supplier in Delhi vision will also help you determine if you are indeed the perfect fit for them, and vice versa.

 

#6. What are your capabilities?

You would want to work with suppliers who can provide all the products and services you need. Make sure your supplier is capable of offering the most complete line, which includes automation controls like programmable logic controllers (PLCs), I/A Series Stations, Vision Systems and its iconic brands of Allen-Bradley & Rockwell Software.

 

#7. What makes your company different from your competitors?

A supplier who offers a differentiating factor will make it easier for you to decide. If your supplier says, we offer the best prices and services, perhaps you can find another supplier with better prices and services. But if they offer value-added services, personalized customer service or an impressive product line, these are all factors that might lead you to work with them.

 

#8. What are your company's strengths?

You want to find suppliers that have the ability to meet your needs in case of emergencies, maintenance, downtime or trouble-shooting problems even after sale. If a supplier has extensive resources and years of expertise in the field, it makes you an important customer.

 

#9. Can you provide a reference list?

A supplier who doesn't have any customers, or whose customers are unwilling to be contacted, is probably not worth your time and money. Make sure to find suppliers that have been in business for several years and ask them for their reference list of satisfied customers. If your supplier cannot provide a reference list, perhaps it's time to find another supplier.

 

#10. What other automation companies do you sell?

Even if your supplier is an authorized distributor of Rockwell Automation products, they should also be able to offer products from other brands that might match your application needs. You can always check their website or ask your supplier if there are any other brands they sell. You can be sure that an industrial automation supplier who offers products from various different manufacturers has the right resources and expertise to serve your application needs, no matter how complex it is.